Request Repair

Limited 10 Year Warranty

ALEON takes pride in its products and its commitment to providing its customers with quality cases. ALEON has a limited 10 year warranty that covers the repair of your cases in the unlikely event of a defect in materials or workmanship. If your case cannot be repaired, ALEON will replace it. Our limited lifetime warranty does not cover damage as a result of airline abuse or mishandling, or normal wear and tear. If an airline damages your case, ALEON recommends that you file a claim directly with the airline.

To take advantage of the limited 10 year warranty, complete the warranty repair form below, upload photos of the damage and we will send you an email informing you how and where to send your case for its required warranty evaluation.

ALEON reserves the right to evaluate and make the final judgment on all claims. Do not send case directly to ALEON. This warranty gives you specific legal rights which may vary from state to state.

Repair Shops

Magic Shoe Repair
Terra Vista Town Center
10700 E. Foothill Blvd. #170
Rancho Cucamonga, CA 91730
Contact: Robert

Luggage Service
4121 N. Nebraska Avenue
Tampa, FL 33603

King Luggage
14260 SW 142nd Street Unit 106
Miami, FL 33186

Square Luggage
19 Washington Street
Morristown, NJ 07960
contact: Albert Piambo

Bromen's Luggage
300 Central Avenue
Osseo, MN 55369
Contact: Paul Bromen

For China and Related Areas:

Zhongshan Beidou Wonderful Electronic Technology Co., Ltd.
No. 8 Longchang Road West,
Pingpu Industrial Park, Dabu Village, Sanxiang Town,
Zhongshan City, Guangdong, China
Tel: +86-760-85898802
Attn: Ms Zeng

For Europe:

Aleon Cases GmbH
Mindener Landstraße 15
31629 Estorf / Germany
Mobil (+49)172 2945613
Tel. (+49) 5025 2040042