It is our goal that you will be pleased with your purchase. In the event that you are not satisfied, you may return your purchase as outlined below.
What items are returnable?
- Within 30 days of receipt of your shipment
- In original, unused condition
- In the original carton, as received
What items are non-refundable?
- Free gifts or promotional items
- Purchases from unauthorized dealers or sources such as eBay
Are there any charges for a return?
- There are no charges for a return
- Original shipping charge is non-refundable
- You are responsible for return shipping charges
How do I return?
- Visit aleon.myreturnscenter.com
- Enter your order number and email address in the specified fields and click “Find Your Order”
- Follow the screen instructions and select the items you want to return
- You will get a confirmation email with shipping guidelines
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and the specifics.
- If you are approved, then your refund will be processed, and a credit will automatically be applied using the original method of payment, within ten (10) business days.
What if I receive the wrong item or a damaged item?
- Call or email us within seven (7) days and we will instruct you how to return the item for replacement or refund.